Behaviour in the Workplace

Behaviour in the Workplace

You know that feeling when someone walks into the office and you can immediately sense the energy shift? Maybe it's the colleague who always seems to bring drama, or the team member whose negativity spreads like wildfire through the break room. We've all worked with people whose behaviour makes the day feel longer and the work harder. The truth is, workplace behaviour isn't just about being polite or following the employee handbook – it's about creating an environment where everyone can actually get things done without walking on eggshells.

I've seen too many good people leave jobs not because of the work itself, but because of how people treated each other. One person's bad attitude can tank a whole team's productivity. But here's what I've learned after years of dealing with workplace dynamics: most behavioural issues aren't personal attacks – they're usually signs that someone doesn't know how to handle stress, communicate effectively, or work well with others. The good news? These are all learnable skills.

Think about your current workplace. There's probably that one person who somehow manages to stay calm during crisis meetings, gives feedback without making people defensive, and seems to bring out the best in everyone around them. They weren't born that way – they learned how to read situations, manage their own reactions, and influence the atmosphere in positive ways. You can learn these same skills, whether you're dealing with a difficult colleague, trying to be a better team player yourself, or just want to make your workday less stressful.

This training focuses on the real stuff that happens between 9 and 5. We'll talk about handling passive-aggressive comments, dealing with office gossip, managing your own stress responses when deadlines pile up, and knowing when to speak up versus when to let things slide. You'll learn how to give constructive feedback without starting a war, how to set boundaries with pushy colleagues, and how to be the kind of person others actually want to work with.

What You'll Learn

You'll discover how to recognize the early warning signs of workplace conflict before it explodes into something bigger. We'll cover practical techniques for staying professional when someone's pushing your buttons, including specific phrases and approaches that actually work in tense situations. You'll learn the difference between assertive and aggressive communication, and how to stand up for yourself without creating enemies.

We'll also dig into understanding different personality types and work styles, so you can adapt your approach depending on who you're dealing with. Some people need direct, no-nonsense communication, while others shut down if you come on too strong. You'll learn how to read these cues and adjust accordingly.

The course covers how to handle common workplace scenarios like dealing with credit-stealers, managing up when your boss has poor communication skills, and navigating office politics without compromising your integrity. We'll talk about building resilience so workplace drama doesn't follow you home, and how to be part of the solution rather than part of the problem when team dynamics get rocky.

The Bottom Line

After this training, you'll have a toolkit of practical strategies for handling workplace behaviour challenges. You'll know how to protect your own peace of mind while still being an effective team member. Most importantly, you'll understand how your own behaviour impacts others and how small changes in your approach can make your entire work environment better. These aren't just nice-to-have soft skills – they're essential for anyone who wants to advance their career and actually enjoy their time at work.